If you made a purchase directly on our website and the money-back option was presented to you at the checkout, you may be eligible for a money-back under the following conditions:
Requirements:
Personal reasons such as dislike of the product, unmet personal expectations, or change of mind are NOT grounds for a refund under the money-back guarantee.
Financial reasons such as unexpected charges, failure to cancel auto-renewal, unawareness of paid services, or duplicate purchases are NOT grounds for a refund under the money-back guarantee.
Generally, the fees charged for purchases are non-refundable, and there are no refunds or credits for partially used periods, unless otherwise stated herein, on the Service, or is required by applicable law.
If you are an EU resident, you have the right to withdraw from agreement for purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.
YOU HEREBY EXPRESSLY CONSENT TO THE IMMEDIATE PERFORMANCE OF THE AGREEMENT AND ACKNOWLEDGE THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL FROM THE AGREEMENT ONCE OUR SERVERS VALIDATE YOUR PURCHASE AND THE APPLICABLE PURCHASE IS SUCCESSFULLY DELIVERED TO YOU.
If you are a resident of Brazil, you have the right to withdraw from the agreement for the purchase of digital content and services without charge and without providing any reason within seven (7) days from the date of such agreement conclusion.
For refund requests or questions, contact us at support@magnora.space.